It is an immutable fact that if you enter a store with the
sole intention of browsing - perhaps because you just wanted to get out of the
rain - you will be descended upon by assistants in the manner of vultures
falling on carrion, whereas if you actually want someone to come and help you,
they all disappear like snowflakes in June. And so it was in my least favourite
store on Sunday. I may have mentioned before (probably more than once) that I
really do not like Currys PC World in general and their branch in Romford in
particular, however since there are now so few other, similar stores, we
inevitably end up there from time to time, not necessarily to buy, but to look
at things we may later purchase elsewhere or on-line. We walked in and hovered
around the Fitbit display. Since no assistants were in the vicinity, I asked at
the Customer Service desk - which is immediately next to the display - if
someone could help us. "No, this is Customer Service," was the answer
to my request. I refrained from pointing
out that I was a customer and wanted some service as I am certain that such a
rejoinder would have gone over the assistant's head, and went off in search of
someone more willing to help. In fairness, the chap who eventually did come to talk to us was helpful
and pleasant, which while they may be
fairly basic qualities in a shop assistant, are not guaranteed at this
particular store in my experience.
But this is not about Currys PC World, it is however about
some of the things they stock and the continual (and unstoppable, or so it
seems) flow of more and more connectable devices that we are being told we
simply must have. It is widely held that advertising creates artificial needs -
one might go as far as to say that doing so is advertising's raison d'ĂȘtre- and smart running shoes,
Amazon's Echo, Fitbits, Apple watches, and all manner of other wearables and
devices that fall under the category of the internet of things are just some of
the products that advertisers are currently bombarding us with and brainwashing
us into believing that we simply must have. Not that we need much
encouragement, and the fact is that today every home has a plethora of internet
enabled devices; research shows that many households have eight or more devices
connected to the internet. Alarmingly, the same research suggests that one in
ten people in this country do not own a book. According to a study by the
insurance company Aviva, about 6.5m people in Britain (one-in-10) to do not own
any printed books, and in the 18-24 age range, the number increases to
one-in-five people.
While shocking at first sight, these numbers do beg a couple
of questions. How do the figures for book ownership compare with twenty years
ago, when the internet was in its infancy? How many of these devices are
e-readers, like the Kindle? And since figures from Nielsen Book Research show
that in the first half of 2016, Britons bought 4m more books than they did
during the same period in 2015, and the demise of the bookshop - widely
predicted when e-readers first hit the market - does not seem to have come
about, this research needs a bit more context before we hit the panic button. Of some concern, however should be the fact
that according to a report by the Organisation for Economic Co-operation and
Development (OECD), about 16% of adults in England are "functionally
illiterate" (they would not pass an English GCSE and have literacy levels
below that of an 11-year-old) while young people in England are the most
illiterate in the developed world. Again, a bit of context might be helpful
here; how many of the people who make up that 16% do not have English as their
first language, for instance? How does this figure compare with historical data
on the subject? The answers to those questions would give us a better idea as
to how concerned we ought to be.
Reading a book, whether it is a physical book or an e-book,
remains one of life's great pleasures. The ability to become absorbed in a
world created for us by a writer and our own imagination is something that we should
treasure, and nurture in our children. The problem with reading a book - and I
use 'problem' advisedly - is that it
requires greater concentration and staying power than idly flicking through
some social media app on a tablet or smartphone, or watching a YouTube video,
and the era of the smartphone has had a quantifiably detrimental effect on
attention span. A study carried out in Canada a couple of years ago discovered
that average human attention span had fallen from twelve seconds in 2000 to
eight seconds and the link between a shorter attention span and a decrease in
the number of people - and especially children - reading has been established
following a survey by the publishers Pearson.
The upside of a reduced attention span - according to the Canadian
research conducted by Microsoft - is an improvement in the ability to
multi-task, although multi-tasking is seen by some people as a myth, and even
if it is real, can be a mask for inefficiencies; in other words, creating the
likelihood of performing two tasks poorly, rather than one task well. And
anyway, the Microsoft study dubbed multi-taskers as people who " consume
more media, are multi-screeners, social media enthusiasts." Flicking from
a book on your tablet to your Facebook page, to a news channel, can scarcely be
called multi-tasking and suggests a lack of concentration and short attention
span rather than a positive attribute. It is the reason why, when I decided to
buy a Kindle some years ago, I opted for the straight-forward version rather
than the Kindle Fire: if I am reading a book and decide I want to visit a
website, I have to put the Kindle down and pick up a tablet, or go into another
room to use a computer.
Perhaps one reason we are reading less - if, indeed we
actually are - is that we are writing more: whether anyone is reading what we
are writing remains to be seen. In Nod,
by Adrian Barnes, the narrator says of poets, "sensitive souls who
submitted their work to literary journals outnumbered those who read those same
publications by a margin of ten to one." It is so easy to publish now, be
it a blog or through Amazon's Kindle Direct Publishing, that perhaps, everyone
is busy tapping away on keyboards producing words no one will ever read. But to write, one has to read, even if it is
simply to research for one's writing, and therefore the art of reading will, we
must hope, never die.
Despite the gloomy prognosis on literacy levels and reading
in general, every now and then a book, or series of books - take J K Rowling's Harry Potter novels for instance -
stimulates the imagination of the reading public of all ages, and for as long
as people write, people will read. The time to start worrying is when the
writers give up.
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